Introduction

Welcome to Kiou Gifting. By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms & Conditions.

Products & Services

Kiou Gifting provides corporate gifting solutions, promotional merchandise, custom printing services, branding solutions, apparel customization, gift hampers, and related products.

Orders

• All orders are subject to acceptance and availability.

• Bulk and customized orders may require advance payment.

• Order details provided by the customer must be accurate and complete.

• Once approved for production, customized orders cannot be cancelled or modified.

Pricing

• All prices are subject to change without prior notice.

• Taxes, shipping, and additional customization charges may apply where applicable.

Artwork & Customization

• Customers are responsible for ensuring that logos, designs, and artwork submitted for printing do not violate any copyright, trademark, or intellectual property rights.

• Kiou Gifting shall not be liable for any infringement claims arising from customer-provided artwork.

Delivery

• Delivery timelines are estimates and may vary depending on order quantity, customization requirements, and logistics.

• Delays caused by third-party courier services or unforeseen circumstances are beyond our control.

Returns & Refunds

• Customized and personalized products are non-returnable unless there is a manufacturing defect or printing error caused by us.

• Claims regarding damaged or defective products must be reported within 48 hours of delivery.

Intellectual Property

All website content, designs, logos, images, and materials are the property of Kiou Gifting and may not be reproduced without permission.

Limitation of Liability

Kiou Gifting shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

Contact Information

For any questions regarding these Terms & Conditions, please contact us through our website contact page.